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Zoho CRM


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Zoho CRM is one of the most highly demanded Customer Relationship Management or CRM software that’s well known for the management of customer relations in one of the most efficient manner. With Zoho, you can easily manage your marketing, sales, customer support, contacts, and a couple of other business functions.

If your intention is to build and subsequently maintain strong relationships that are accompanied with prospects, leads, and clients/customers, then you’ll need a Zoho CRM that promises to give a 360% view of your pipeline and sales.

Zoho empowers large and small-sized business entities with complete CRM solutions aimed at managing customer support, organization sales, and inventory management across a single system of business. If your intention is to have in place sales automation and the management of e-mail and lead, then you must immediately think about Zoho software.

Zoho Benefits

Customer Interaction

With Zoho, you can easily interact with your customers and improve business relationship by reaching them via several options such as chat, phone, social media, and email.

Organizing and speeding up sales

Zoho has for the longest time helped businesses organize and subsequently speed up their sales strategies through the identification of priorities in addition to sales tracking on graphs that are easy to read.

Increasing Productivity

With Zoho in place, you can easily increase your levels of productivity through the automation of your data archives. Here, your staff will instead be focused on getting new sales as opposed to crossing “t”’s or dotting “i”’s of the old ones.

Zoho Features

Lead Management

  • Capturing of leads from other websites
  • Automation of lead management process
  • Matching leads to the right sales persons
  • Conversion of prospects into possible opportunities, contacts and account with one click
  • Helps in fast-tracking the leads generated to a deal swiftly
  • It can import leads from activities like trade shows, direct mail or even seminars
  • Improves sales process according to business either B2B or B2C or both.

Sales Forecasting

  • Creation, assignment, and revision of sales quotas
  • Forecasting of accurate results against the committed amounts
  • Assessment of individual and the general team performance
  • It assesses revenue based on the data that is fed on the CRM

Sales Tracking

  • The big deal alert mode
  • A 360 degree view
  • Monitoring of sales opportunities within the sales cycles
  • It has the sales escalation and pipeline process
  • Free edition with all packages
  • Management of sales opportunities

Zoho Pricing

Free Edition (works with 3 users)

  • Contacts
  • Leads
  • CRM Views
  • Status Updates
  • Attachment of files to specific leads
  • Opportunities
  • Follow up rules
  • Direct Messages
  • 10 email template
  • Twitter, Facebook & Google+ integration

Standard (Pay $12 per user monthly which is billed annually tax inclusive)

  • Includes all features in Free Edition +
  • Charts and KPIs
  • Secure, encrypted transmission
  • Sales forecasting
  • Scoring rules
  • Document library
  • Custom fields
  • Roles as well as profiles
  • Webforms
  • Workflow Rules

Professional (Pay $20 per user monthly which is billed annually tax inclusive)

  • Includes all features in Standard +
  • Email integration
  • Google Ads integration
  • Sales Signals
  • Social CRM
  • Inventory management
  • Blueprint which also involves Process management
  • Macros
  • Unlimited records

Enterprise (Pay $35 per user monthly which is billed annually tax inclusive)

  • Includes all features in Professional +
  • Encryption at Rest
  • Target meters,
  • Predictive AI
  • Conditional fields
  • Zia Voice which is also the Conversational AI
  • Anomaly detectors
  • Multi-user Portals
  • Mobile SDK
  • Custom modules and buttons
  • app distribution
  • Subforms

Ultimate (Pay $100 per user monthly which is billed annually tax inclusive)

  • Includes everything in Enterprise +
  • Dedicated database cluster
  • Data enrichment
  • Automation suggestions
  • Free Premium support
  • Email sentiment
  • Enhanced storage

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  • Design
  • Usability
  • Support
  • Price

Product Details

Vendor Details

  • Zoho
  • Founded 1996
  • United States
  • https://www.zoho.com/crm/

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